Privacy Policy – 30jl Casino

30jl ("we," "us," or "our") is committed to protecting the privacy and personal data of every individual who interacts with the 30jl online gaming platform at 30jl.club ("Platform"). This Privacy Policy sets out in clear terms how we handle your personal information — from the moment you create your account to after you close it.

This Policy applies to all registered players, prospective users who browse the Platform, and any individual whose personal data is processed by 30jl in connection with the Platform's services. It covers data collected through the Platform's website, customer support channels, and payment processing flows.

By registering an account on 30jl or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read alongside 30jl's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 30jl is the personal information controller in respect of all personal data collected through the 30jl Platform.

30jl is responsible for determining the purposes and means of processing personal data collected from users of 30jl.club. Questions, requests, and complaints relating to the processing of personal data by 30jl should be directed to our Data Protection Officer using the contact details provided in Section 15 of this Policy.

30jl collects the following categories of personal data from users of the Platform:

3.1 Identity Data: Full legal name, date of birth, nationality, and copies of government-issued identification documents (Philippine passport, driver's license, UMID, SSS/GSIS card, or equivalent) collected as part of KYC (Know Your Customer) and age verification processes.

3.2 Contact Data: Email address, mobile phone number, and residential address as provided at registration or subsequently updated by the user.

3.3 Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other Philippine banking institutions), deposit and withdrawal history, and transaction records. 30jl does not store full card numbers or CVV codes.

3.4 Gaming Data: Login timestamps, session duration, game history, wagering records, bet amounts, game outcomes, and responsible gaming tool usage (deposit limit settings, self-exclusion history).

3.5 Technical Data: IP address, device type and operating system, browser type and version, screen resolution, session cookies, and access logs generated when you use the Platform.

3.6 Communications Data: Records of your interactions with 30jl's customer support team, including live chat transcripts, email correspondence, and support ticket history.

30jl collects personal data through the following means:

• Direct Collection: Information you provide when creating a 30jl account, completing KYC verification, making deposits or withdrawals, contacting customer support, or filling out any form on the Platform.
• Automated Collection: Technical data collected automatically when you access the Platform, including IP addresses, cookies, device identifiers, and usage logs generated by our web servers and analytics systems.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and, where required by PAGCOR compliance obligations, data from regulatory databases.

30jl processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and administering your 30jl player account, including authentication and password management.
• KYC and Age Verification: Verifying that you are 21 years of age or older and confirming your identity in compliance with PAGCOR requirements and anti-money laundering obligations.
• Payment Processing: Processing deposits and withdrawal requests via GCash, PayMaya, and Philippine banking channels.
• Game Provision: Delivering the gaming services you use on the Platform, maintaining game records, and calculating and crediting winnings.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct.
• Regulatory Compliance: Meeting 30jl's obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
• Customer Support: Responding to your inquiries, resolving disputes, and maintaining records of communications for quality assurance.
• Responsible Gaming: Monitoring gaming activity to identify potential problem gambling behavior and administering responsible gaming tools including deposit limits and self-exclusion.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve Platform performance, game selection, and user experience.

Under the Philippine Data Privacy Act of 2012, 30jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you entered into with 30jl at registration — including account management, game provision, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AMLA compliance, and age verification obligations.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your data protection rights.
• Consent: For certain processing activities (such as optional marketing communications), 30jl relies on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

30jl does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

7.1 Service Providers. 30jl engages trusted third-party service providers who process data on our behalf under binding data processing agreements. These include KYC verification providers, payment processors (GCash/Maya/banking partners), game software providers, and cloud infrastructure providers. These parties are permitted to process your data only as instructed by 30jl and for no other purpose.

7.2 Regulatory Authorities. 30jl is required by Philippine law and its PAGCOR licensing obligations to share certain data with regulatory authorities, including PAGCOR and the Anti-Money Laundering Council (AMLC), when required by law or regulatory directive.

7.3 Law Enforcement. 30jl will disclose personal data to law enforcement agencies where required by a valid legal order, court order, or in response to an emergency involving risk to life or safety.

7.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of 30jl's assets, user data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where practicable.

Some of 30jl's third-party service providers — including cloud infrastructure providers and game software vendors — may be located outside the Philippines. Where personal data is transferred internationally, 30jl ensures that appropriate safeguards are in place to protect your data, including contractual clauses that meet the requirements of the Philippine Data Privacy Act and the National Privacy Commission's guidelines on cross-border data transfers.

30jl does not transfer personal data to countries that do not provide an adequate level of data protection without first implementing appropriate contractual and technical safeguards.

30jl retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC Records: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AMLA obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering law.
• Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction.
• Technical Logs: Retained for up to twelve (12) months, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 30jl's data disposal procedures. Anonymized data (which cannot be used to identify you) may be retained indefinitely for statistical and platform improvement purposes.

30jl uses the following types of cookies and tracking technologies on the Platform:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in to your 30jl account. These cannot be disabled without rendering the Platform non-functional.
• Functional Cookies: Remember your preferences such as language settings and game lobby filters. These improve your experience but are not strictly necessary for Platform operation.
• Analytics Cookies: Collect aggregated, anonymized data about how users navigate the Platform — which pages are visited, how long sessions last, and which features are used most. This data helps 30jl improve the Platform experience.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 30jl account. 30jl does not use third-party advertising cookies or sell cookie data to advertisers.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 30jl:

• Right to be Informed: The right to know that your personal data is being collected, the purposes of collection, and how it will be used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data 30jl holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your 30jl account settings.
• Right to Erasure: The right to request deletion of your personal data, subject to 30jl's legal obligations to retain certain data under PAGCOR and AMLA requirements.
• Right to Object: The right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format and to request transfer to another controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact 30jl's Data Protection Officer using the details in Section 15. 30jl will respond to all verified data subject requests within thirty (30) days.

30jl implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 30jl Platform;
• Encryption of sensitive data at rest, including financial account details and identity documents;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Staff training on data protection obligations and security procedures.

Despite these measures, no internet transmission is 100% secure. 30jl cannot guarantee the absolute security of data transmitted to the Platform. You are responsible for maintaining the security of your own login credentials and for notifying 30jl immediately if you suspect unauthorized access to your account.

The 30jl Platform is strictly restricted to persons aged 21 years and above. 30jl does not knowingly collect personal data from individuals under the age of 21. If 30jl becomes aware that personal data has been collected from a person under 21 years of age, that data will be immediately deleted and the associated account closed.

If you are a parent or guardian and believe that a minor under your care has provided personal data to 30jl or accessed the Platform, please contact us immediately at the address in Section 15 so that we can take appropriate action.

30jl reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, we will notify registered users via email and/or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

30jl has appointed a Data Protection Officer (DPO) to oversee compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact:

• Data Protection Officer, 30jl
• Email: [email protected]
• Live Chat: Available within the Platform after login, 24/7
• Response Time: All data subject requests will be acknowledged within 5 business days and responded to within 30 days

If you are not satisfied with 30jl's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority for data protection matters in the Philippines.